Assessing the problem and setting the scene for action

My initial thoughts in brief

What is my concern?

Why am I concerned?

What do I think I could do about it?

What kind of 'evidence' could I collect to help me make some judgement about what is happening?

How would I collect such 'evidence'?

How would I check that my judgement about what has been happening is reasonably fair and accurate?

How will I change my practice in the light of my evaluation? (a projection)